Product Warranty

Warranty is only valid if registered within 30 days of purchase.

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5 Year Limited Movement Warranty

Please remember that your Jan Kauf Watch Warranty is void if the watch is opened by anyone other then the Jan Kauf Service Centre. All warranty claims MUST be sent with a purchase receipt clearly showing the purchase date. The warranty book is not proof of purchase without a purchase receipt. Note: Jan Kauf reserves the right to repair or replace, with an equivalent style, any warranty watch. Five years on Movements from the date of purchase. Note: A Movement is the part inside the Watch that makes it work, but it does not include the Crown, sometimes called the Winder. The 5 Year Movement warranty is exclusivly to all watches purchased directly through the website, all watches sold through third party sites, such as deal sites will only be covered for 1 year.

What is covered?

Jan Kauf warrants that the internal movement mechanisms of the Watch are free from defects.

What is not covered?

This warranty is limited and does not cover any damage to or defects in parts not used in the movement of the Watch, including, without limitation, Watch bracelets, glass, straps, crystals, finish, batteries, crowns/stems, or cases. This limited warranty does not cover any damage or defects:

(1) If there is evidence of excessive wear and tear,

(2) If there is evidence of intentional or accidental misuse or abuse, including, without limitation, abuse related to servicing not carried out by authorized service centers,

(3) Resulting from loss, theft, or Act of God.

(4) If used under conditions which exceed the Watch water resistance guidelines

(5) In order for warranty claims to be processed, please register each watch you purchase separate.

Before you try to service your watch, make sure that the battery hasn't died.


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